The Arroyo Grande office manages property from Santa Maria to Avila Beach. Johnnie Reinhardt is the property supervisor who manages this office. Johnnie is a licensed real estate agent who has been managing and investing in real estate on the Central Coast since 1989. There are also separate maintenance and accounting departments that provide critical support for the Arroyo Grande office. California-West, Inc.'s full service management includes finding tenants, providing 24 hour maintenance support, collecting rent, paying expenses, managing the move-in and move-out process, ensuring compliance with local, state, and federal laws, and providing monthly financial reports. For larger properties, California-West, Inc. also provides payroll services and oversight for on-site managers. These services are generally offered for a fixed percentage of gross rents collected and the exact percentage depends on the type, location, and condition of the property.